Verbal Judo

Verbal Judo

The Gentle Art of Persuasion

Book - 2013
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"Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view - and take the lead in most disputes. This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction"" --P. 4 of cover.
Publisher: New York : William Morrow, 2013
Edition: 1st William Morrow pbk. ed., updated ed
ISBN: 9780062107701
0062107704
Characteristics: xiv, 207 p
Additional Contributors: Jenkins, Jerry B.

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kpelish
Jul 03, 2017

Written by a tough-guy cop who learned empathy as a powerful tool. Much of the content is basic common sense, but he has some insightful tips on managing argumentative people.

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